10ex Review

General Information

Owned, operated, and managed by Ibinex Financials Estonia OU, 10ex.io is a cryptocurrency trading platform focused mainly on a series of popular tokens. The company claims to have built a platform to buy and sell cryptocurrencies fast, simple, and secure, while also offering the best crypto rates available in the market.

On top of this, 10ex.io also claims to provide worldwide coverage and a fast verification process that should be done within hours. This isn’t the most popular crypto trading platform, but still, we would like to talk about some of their features.

Services and Cryptocurrencies Supported

The platform offers a series of crypto trading services, allowing clients to use market and limit orders in order to get involved in the market. We’re talking about real cryptocurrencies and not contracts based on them, which means short selling is not allowed, but clients can make crypto deposits and then sell the tokens using the 10ex.io platform.

When it comes to the cryptocurrencies supported, Bitcoin, Ether, Litecoin, BCH, XLM, and Dash are the tokens supported by the platform. Clients can trade fiat pairs in US dollars and Euro (only Bitcoin is available against the Great Britain Pound), and five BTC pairs, also for the tokens mentioned previously. It’s not the most diverse offer, but it covers the most important cryptocurrencies.

Payment Methods and Fees

Clients working with 10ex.io are able to make fiat deposits via credit cards and wire transfers. The platform accepts crypto deposits, as well, in the cryptocurrencies supported. In terms of the minimum exchange amount, it’s set at 0.001 BTC for BTC pairs, while for other pairs, the minimum amount is set based on the fiat currency involved and limited at 5 whole units ($5, €5, 5£).

Speaking of fees, 10ex.io has a policy called “fee rounding” which makes fees calculated with only two decimal places. Based on the example we’ve found on their website, a fee of 0.111 will be charged as 0.12. Although it’s important the company mentioned this detail, we would have appreciated finding more concrete information on the actual fees for each crypto pair currently supported.

Customer Support

People who want to contact a 10ex.io representative are able to that via the email address provided on the official website, as well as through a mobile phone number. There’s also a contact form currently available on the website as well as a knowledge base with several articles on cryptocurrency trading topics.

Geographical Restrictions

We did not find any mention about any country restricted from working with 10ex.io. The company claims on its front page that it offers worldwide coverage and any clients can use the services wherever they go.

Summary

We can conclude that 10ex.io is a cryptocurrency trading platform providing coverage for a series of major cryptocurrency pairs, both fiat and BTC-related. We know information about the company behind the platform, but it would have been better if the website included more information on the services provided and the advantages associated with them.